Registration / My Account

Registration/Logging In

1. How do I sign up?

It’s easy to register with Helping Hands. From our home page, just click on the “Log In” button at the top of the page to enter your name, street address for deliveries, contact phone number, email and a password.

When you return to the site, you will just need to enter your email and password to access your account.

2. What is the membership fee?

There is a 200 baht membership fee for participating in the service. The membership fee is being waved this month.

My Account

1. How do I access my account?

Once you are registered, go to Log In and enter your email and password. After you have logged in, a link to My Account will appear in the menu at the top of the screen.

2. What information is maintained in my account?

You can access your account to update your personal information and view previous orders.

3. How do I change my address?

To update your street number/name or delivery address please go to “My Account” to and click on “View or change entries in my address book.”

4. How do I update my personal details?

To update your contact details, please go to “My Account” and click on “view or change my account information.”

5. I've forgotten my password or need to change my password.

Visit the home page and select "My Account" link and then click on “Change my account password”.

6. I want to remove myself from the e-mailing list.

To remove yourself from receiving specials & offer e-mails, simply go “My Account>Email Notifications>Subscribe or Unsubscribe from Newsletters.”

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